Shipping policy
01 // PROCESSING & DISPATCH LOGS
All orders are logged, validated, and pushed to our secure fulfillment queue within 3 to 5 business days of successful vault checkout. Orders are not processed or dispatched during weekends or public holidays. Once our infrastructure completes your package preparation, a secure tracking transmission will be fired directly to your email terminal.
02 // TRANSIT TIMELINES & DESTINATION SECTORS
We route our physical capsules across global networks to ensure your items arrive safely. Delivery timelines are subject to your designated geographic sector
Domestic Sectors (Australia): 7 to 14 business days from dispatch
International Sectors (Global): 10 to 21 business days from dispatch
Please note: Transit timelines are baseline estimations. Deliveries may face unexpected delays due to customs verification queues, severe weather systems, or peak holiday logistics volumes.
03 // CUSTOMS, TARIFFS, & SECTOR DUTIES
VOIDDICT is not responsible for any international customs clearance fees, tariffs, or import taxes applied to your shipment by your local sector authorities. All additional fees incurred during or after transit are the absolute financial responsibility of the purchasing network user.
04 // RE-ROUTING & INCORRECT COORDINATES
Our systems execute delivery commands based entirely on the coordinates inputted at checkout. We do not verify address accuracy. If a capsule is returned to our terminal or lost in network transit due to incorrect or incomplete shipping information provided by the customer, the buyer must cover any additional re-routing logistics fees
05 // SYSTEM TRANSIT INQUIRIES
For all shipping disruptions, damaged cargo reports, or tracking updates, you must communicate directly with our operations control room at contact@voiddict.com Please allow up to 48 hours for our data terminal to analyse and reply to your sector log.
